Careers

Location: Remote / 10% Travel

Click here to download job description. 

Overview

The Database Manager is an integral member of the Development department and is responsible for managing, administering, and maintaining the primary CRM and fundraising database of record for CMMB – Raiser’s Edge NXT. She/he is also the first line of technical and functional support for the Luminate Online and ResearchPoint platforms and will also create a variety of reports and complete data requests that assist in various analyses, marketing and communications efforts, continual improvements to the donor experience, and short/long-term planning. A good candidate will enjoy working across the organization with colleagues from around the world, and naturally pays close attention to details, with a constant eye on data quality, analysis, and learning.

Keys for success in this role: data imports/exports and collaborating with multiple vendors (she/he will know how to use the Import and Queue modules, understands different ways to post to various FTPs, and will know how to carefully do global adds/changes), eagerness to learn and quickly put into practice integrations and automations for recurring tasks (we are currently using Omatic, Power Automate/BI, and RE workflows for some tasks and want to do more), perform regular checks on data entry and consistently undertake data cleanup tasks (she/he will know how to put together a good Query and has some Excel knowledge, like COUNTIFS), the ability to manage priorities and meet deadlines, back up gift processing occasionally (using ImportOmatic and batched entry), and enjoy (or “enjoy”!) working with Blackbaud products.

Responsibilities

• Frequent information transfers (imports/exports) with multiple vendors to ensure regular, secure, accurate data is accessible and available for segmentation, marketing and fundraising campaigns, reporting, and strengthening the donor experience.
• Management, maintenance, and administration of Raiser’s Edge NXT, including frequent, regular data cleanup.
• Create and run complex queries, reports, mail files, and exports to support fundraising and outreach efforts on a routine and as-needed basis.
• Import information from solicitation and cultivation campaigns, and execute global changes as needed.
• Build in data integrity, quality, and hygiene checks for various types of data entry (gift processing, donor updates, actions, proposals/opportunities, custom fields).
• Ensure and orient others to donor privacy standards and regulations, with the ability to respect confidentiality.
• Engage in frequent data analysis, cleaning, and data warehousing, using critical thinking skills to understand different scenarios, understand needs, and continually make processes more efficient.
• Develop and deliver automated and custom one-off reports, dashboards, workflows, and insights that capture key information on donors, giving, trends, to enable better decision-making.
• Quickly develop an excellent understanding of donor preferences with the ability to build out segmentation strategies through different data sources.
• Act as a subject matter and operational resource for Raiser’s Edge NXT and related systems (Luminate Online, ResearchPoint) for all types of fundraising, including tracking marketing efforts, 1:1 constituent interactions, gift information, proposal tracking, prospect research, volunteer service, event participation, and other projects.
• Capture operational, gift, biographical, relationship, and survey data about donor attitudes, needs, capacities, and behaviors, for use in shaping and improving the donor experience and marketing segmentation strategies.
• Ensure best practices for the ongoing usage and management of the CRM are documented, shared, and followed to ensure quality data and efficiency of development operations; promote good knowledge management habits.
• Be adept in using systems efficiently as well as communicating effectively internally and externally in meetings, over the phone, through email, and via other methods.
• Stay updated on trends and best practices in database management, including attending Blackbaud and other related webinars, and conducting desk research on new/improved database capabilities.
• Note: These stated responsibilities are not to be construed as a complete statement of all duties performed.

Qualifications and Requirements

• Experience commensurate with that of a bachelor’s degree and 5+ years of experience in nonprofit fundraising database operations, with direct experience using Raiser’s Edge NXT.
• Deep knowledge of Raiser’s Edge NXT, with additional exposure to Luminate Online and ResearchPoint.
• Experience with ImportOmatic is highly desired. Capacities with process/reporting automation are a big plus (Power Automate/BI, etc.)
• Familiarity with and experience working alongside direct mail, monthly and workplace giving, online donations, and other types of fundraising and donor cultivation.
• Strong communication skills that can translate technical information to non-technical audiences, with the ability to connect with system users to understand and anticipate their needs. Experienced in answering inquiries and requests in a friendly, direct manner, and can work efficiently under time crunches if necessary.
• Knack for being organized, managing your time, thinking critically, being adaptable, with a strong orientation to accuracy and the orientation to exercise judgement and maintain confidentiality.
• Passion for CMMB’s mission, vision, and core values: collaboration, love, excellence, accountability, and respect.
• Comfortable working for a faith-based organization.
• Valid work authorization to work in the United States.
• Must be vaccinated against COVID-19.

CMMB is committed to fair and equitable compensation practices.
The pay for this role starts at $87,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

EEO Statement: At CMMB, we embrace diversity and demonstrate compassion towards all people—it is one of our core values. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. CMMB is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. CMMB strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, creed or religion, color, national origin, disability, predisposing genetic characteristics, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship, status as a victim of domestic violence, or any other protected classification under applicable federal, state, or local laws. This statement applies to all terms and conditions of employment. CMMB is committed to fostering an inclusive and accessible experience for all job seekers-- If reasonable accommodation is needed, you may contact us at humanresources@cmmb.org.

To learn more about us, visit our website at cmmb.org.

How to apply

Click here to apply.

Click here for the job description

Location: Long Island City

Job Summary

The Medical Donations Program team is responsible for generating, sustaining and growing Gift-in-Kind (GIK) product donations; developing strategic partnerships with pharmaceutical and medical supply donors to raise resources to strengthen access to quality medications and healthcare systems in the developing world; and for supply chain management and distribution of high-quality medical donations through trusted partners in the developing world.

Reporting to the CMMB Medical Donations Program Distribution Center Manager, this position will perform the daily receiving and distribution operations of the warehouse as follows: 1) retrieval of allocated products/quantities from warehouse storage locations, 2) the movement of retrieved products via pallet jack or forklift to a workstation, 3) the sorting, cataloging, repacking and/or palletizing of selected products, 4) the return of unused products/quantities to their original warehouse storage locations, and other tasks as assigned.
This role is expected to perform these duties in a manner that meets CMMB’s best in-house compliance standards for productivity, accuracy, safety, cleanliness and security and with an objective to continually find ways to improve CMMB’s Distribution Center systems and operations.

Responsibilities

• Ensure products, quantities, lot numbers and associated expiration dates for all pack orders match products in designated warehouse storage locations.
• Data entry and reconciliation.
• Inspect retrieved products for signs of visible damage and immediately report damage to supervisor.
• Pack, weigh and label cartons/pallets.
• Return excess products/quantities to storage locations as per put away lists and verify inventory balances.
• Operate pallet jack, forklift and stretch-wrap machine in compliance with physical safety, fire and security precautions and perform minor maintenance on equipment as assigned by supervisor.
• Ensure compliance with donor restrictions as well as federal, state, and local regulations.
• Support shipping & receiving with loading and unloading of trucks/containers as required.
• Maintain shelf inventory and product data. Regularly review and verify inventory condition and accuracy. Provide regular confirmations on inventory counts and product condition.
• Periodically conduct physical inventory counts as directed by supervisor.
• Maintain a clean, neat and organized work station.
• Assist in maintaining the security and operations of the Distribution Center and compliance with safety and security standards.
• Answer phones, process mail, monitor supplies for re-order, and provide administrative support for the Distribution Center Manager as requested.
• Maintain Distribution Center staff calendar and support documentation maintenance for Medical Donations Program team.
• Contribute to maintenance and cleanliness of common internal areas (office/s, kitchen & bathrooms).
• Ad hoc cleaning as required.

Note: These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as necessary.

Qualifications

• High school diploma or GED equivalent
• Ability to type. Experience with data entry. Experience with MS Office, a plus.
• Experience with Warehouse Management Systems.
• 2+ year experience in a similar role requiring collaborative effort with a team, adherence to a daily work schedule, physical lifting, and operation of machinery
• 2+ year experience using forklift, including current forklift license.
• Experience using pallet jack.

• Ability to read, write and speak English, do simple math (add, subtract, multiply, and divide) and write legibly.
• Must be capable of standing or walking for extended periods of time and lifting cartons weighing up to 75 pounds.
• Must demonstrate high level of accuracy and attention to detail.
• Proactive communicator.
• Good decision-making, problem solving and follow-through skills.
• Ability to handle high volume workload and manage competing priorities.
• Must have necessary interpersonal skills for contributing to team effort with other staff members at CMMB’s Distribution Center.
• Must be comfortable working for a faith-based organization.
• Must be vaccinated against COVID-19.

You believe in CMMB, where we’re going, and what we can do together to achieve Healthier Lives Worldwide.

Behavioral Competencies

Demonstrate CMMB’s core values in action:

• Collaboration: To work in partnership for locally sustainable solutions
• Love: To embrace and be compassionate towards all people
• Excellence: To deliver sustainable, quality, and impactful results
• Respect: To act always with integrity, and to value and honor the dignity of all

CMMB is committed to fair and equitable compensation practices.

The pay range for this role is $55,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

EEO Statement:
At CMMB, we embrace diversity and demonstrate compassion towards all people—it is one of our core values. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. CMMB is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. CMMB strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, creed or religion, color, national origin, disability, predisposing genetic characteristics, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship, status as a victim of domestic violence, or any other protected classification under applicable federal, state, or local laws. This statement applies to all terms and conditions of employment. CMMB is committed to fostering an inclusive and accessible experience for all job seekers-- If reasonable accommodation is needed, you may contact us at humanresources@cmmb.org.

How to apply

Visit our careers page for more information, and click here to apply.

Location: Hybrid

Click here to download job description.

Department Summary

The Marketing, Communications & Brand Management Department is responsible for implementing and evaluating the success of CMMB’s marketing, communications (external and internal) and brand efforts nationally and in each geographic location to ensure that CMMB is recognized nationally and internationally to generate and optimize revenue and develop and market programs that achieve the CMMB vision and strategic plan.

Job Summary

The Director of Communications will design, create and execute communications strategies and plans that will promote CMMB’s messaging and brand, and showcase the impact of its work to internal and external audiences. They will manage and lead multi-channel promotional strategies and integrated campaigns that tell the CMMB story, and that drive engagement and fundraising. The Director of Communications will oversee advertising and branding, content creation, digital communications, media relations and thought leadership, and social media. The position requires strategic thinking, leadership, innovative ideas, exceptional writing and editing skills, and the ability to convey complex ideas clearly using consistent messaging and storytelling tactics.

Key Responsibilities

Strategy and Planning
• Develop, guide and execute the communications strategy and the annual communications plan to advance CMMB’s strategic goals and brand identity.
• Work closely with the Strategy, Marketing and Communications team to coordinate these efforts.
• Create and implement compelling campaigns and special initiatives with emotive and motivating stories and materials to strengthen CMMB’s brand, advocacy and fundraising efforts.
• Form strong relationships with staff in country offices; collaborate with communications leads to develop and implement integrated communications strategies across the globe.
• Collaborate with fundraising and marketing teams on communications strategy for donor cultivation, acquisition, engagement and retention. Create compelling campaigns across all channels to reach new audiences, increase the number of supporters and build loyalty. Work with the fundraisers to coordinate the implementation of campaigns and content across channels and segments.

Content Creation
• Direct and develop a compelling annual report that tells the story of the organization and its programs and reflects the
brand, voice and global impact.
• Design and implement an internal content request and review/approval system for gathering and creating stories,
photos, and other content required to support organizational-wide communications efforts.
• Come up with creative concepts and oversee the production and distribution of multi-media content, including, but not
limited to writing and designing ads, acknowledgement letters, audio slide shows, blogs, emails, e-newsletters, issue
briefs, reports, photo shoots, postcards, telemarketing scripts, social media posts and videos.
• Provide leadership and strategic direction to team members and country office staff for multi-media content gathering
trips. Oversee the development of standard operating procedures, templates and guidelines for these visits, to ensure
consistency in gathering content across program sites and registering content into internal systems.
• Manage team to maintain all graphical and digital assets

Digital Communications
• Provide leadership and strategic direction to evolve and refresh the website.
• Strengthen CMMB’s SEO practices, including the development of SEO guidelines; train communications staff on SEO
guidelines when writing content to improve SEO performance.
• Oversee content and design updates to the website, with input across departments.
• Provide direction on donor experience and fundraising campaigns across the website.
• Oversee and lead the creation of web pages for CMMB’s five country offices.
• Develop a global social media and content strategy and plan to increase CMMB visibility and engagement among
different audiences and across channels.

Media Relations and Thought Leadership
• Identify and develop reputational risk mitigation and communications strategies.
• Author key messages, talking points and positioning statements; train senior leaders, staff and volunteers on organizational messaging.
• Provide leadership to the team, coordinating and researching opportunities for author and co-authorship of white papers, book chapters, op/eds and other opportunities, as relevant.
• Identify conferences, forums or other events where CMMB leadership and experts can speak to the organization’s work, issues or campaigns. Oversee the development of global collateral and promotional materials, supporting CMMB’s presence at conferences, meetings, and events.
• Develop an earned media strategy and pro-actively place stories that promote the organization’s issues, campaigns and programs and that elevate the voice of CMMB board, staff, donors, partners, program participants and volunteers.
• Build and strengthen relationships with journalists, with an emphasis on reaching new audiences.
• Collaborate with program experts, country leadership and Executive Team members to develop an advocacy communications strategy that aligns with the organization’s brand and mission; serve as communications liaison to coalition partnerships, such as the Frontline Health Workers Coalition.

Advertising and Branding
• Develop and refine the brand voice and maintain brand integrity; ensure the consistency of CMMB messaging and tone of voice among internal and external stakeholder groups and across platforms.
• Develop, lead and execute the organization’s advertising campaign, including digital ad promotions, to increase brand awareness. Track, measure and report on the impact of the advertising strategy.
• Create and distribute brand merchandising to global staff and volunteers.

Management
• Recruit, develop, manage and retain talent in the communications team.
• Supervise three direct reports, as well as interns and volunteers, as needed.
• Effectively communicate organizational priorities, strategic direction and results with direct reports for continued commitment and active engagement.
• Assess and improve the processes and systems within the department to maximize the effectiveness and efficiency of staff time.
• Develop a measurement and evaluation plan to assess the impact of the department’s work and to help inform strategy.
• Provide direction, performance goals and regular feedback to ensure department goals and targets are met.
• Select and manage agencies, consultants and vendors.
• Develop and manage budget to support the department’s plan.

Qualifications & Requirements

• Bachelor's degree in communications, English, Journalism, Marketing, PR or a similar field. Master’s degree preferred.
• 10+ years of well-rounded professional experience in branding and communications, preferably with an international non-profit organization.
• Minimum of 3 years of progressive leadership and management experience required.
• Strong project management, interpersonal, organizational and communication skills.
• Experience developing and implementing communications strategies.
• Passion for storytelling.
• Practical knowledge and hands-on experience with content management systems, graphic design programs, media and social media monitoring databases and project management software; understand trends in digital and social media; deep knowledge of marketing copywriting compliance and trends across various forms of media.
• Strategic skills and the ability to translate these skills into flawless operational plans, ensuring we have a competitive advantage and take advantage of best practices.
• Highly collaborative style; commitment to work jointly with the following stakeholder groups: staff, board members, volunteers, donors, program participants, vendors and other supporters.
• Self-starter, able to work independently, and entrepreneurial; enjoys creating and launching new initiatives.
• Ability to travel locally and internationally 10% - 25% of the time.
• Must be comfortable working for a faith-based organization.
• Valid work authorization to work in the United States

CMMB is committed to fair and equitable compensation practices.
The pay for this role starts at $115, 000. Actual compensation packages are based on several factors that are unique to
each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This
may be different in other locations due to differences in the cost of labor.

EEO Statement: At CMMB, we embrace diversity and demonstrate compassion towards all people—it is one of our core
values. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. CMMB is
proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment
practices laws. CMMB strictly prohibits and does not tolerate discrimination against employees, applicants, or any other
covered persons because of race, creed or religion, color, national origin, disability, predisposing genetic characteristics,
marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran
status, citizenship, status as a victim of domestic violence, or any other protected classification under applicable federal,
state, or local laws. This statement applies to all terms and conditions of employment. CMMB is committed to fostering an
inclusive and accessible experience for all job seekers-- If reasonable accommodation is needed, you may contact us at
humanresources@cmmb.org.

To learn more about us, visit our website at www.cmmb.org.

How to apply
Visit our careers page for more information and click here to apply.

Location: Remote with 10% travel and 10% weekend/overnight

Click here to download job description. 

Overview

The Finance and Admin department is responsible for the provision of cross-cutting, client-focused services in the areas of accounting, budget, treasury, information technology, administration, risk management, and grants. These strategic, operational, knowledge and accountability-based services will add significant value to the successful fulfillment of CMMB’s global strategy.

Create systems of accounting and control to ensure that the assets of the organization are safeguarded and meet the internal and external reporting needs of the organization. Lead and develop a high-performing team, including hiring, coaching, and mentoring.

Responsibilities

Accounting Systems

• Ensure that the accounting systems provide Senior management with timely and accurate financial data.
• Ensure that the system meets all internal and external (Grantor, Municipalities, and Federal) reporting requirements and is in compliance with Generally Accepted Accounting Standards (GAAP) for audit purposes.

Staff and Department Administration 

• Supervise the management of the General Accounting section of the finance department.  Including General Accounting, accounts payable and accounts receivable and grants accounting. Daily monitoring of staff projects to ensure they are completed in a timely manner.

Financial Reports

• Direct staff in preparation of reports used in the operations of the organization.  These reports are prepared for External as well as Internal relationships and vary from consolidated reports to country performance.
• Examples of these reports include Quarterly Board of Trustee reports, Monthly management financials, Federal and other jurisdictional registration reports, such as the audited financial statements, as well as other ad hoc reports requested. Assist in the Preparation of the Federal Tax Return 990, Single Audit and form 5500 reporting.
• Guiding financial decisions by developing and monitoring policies and procedures.
• Evaluating and enhancing financial controls, Internally and externally.
• Analyzing and interpreting balance sheets, income statements, cash flow, and liabilities.
• Performing internal audits and financial risk assessments, as well as facilitating intervention strategies.
• Monitoring closing processes, billing, invoicing, expenses, reimbursements, and payroll administration.
• Coordinating and recording investments and maintaining fixed asset records.
• Documenting processes and ensuring compliance with financial management and accounting

Grants Management

• Determining funding needs for grants as well as advising on proper accounting and reporting.
• Coordinating and engaging with grant writers and administers on budgeting and reporting.
• Assist in managing timelines and deliverables as they relate to financial reporting.
• Preparing and monitoring budgets.
• Timely reporting internally and externally as defined.
• Responsible for all audits and statutory requirements concerning grants.

Other Responsibilities

• Manage all bank reconciliations and work with Treasury on Banking relationships.
• Attend as needed: Quarterly BOT meetings of the Finance, Pension Investment, and Audit committees, and staff Revenue Budget Committee and Benefits Committee.
• Work with Human Resources on Employee Health and Benefit Plan renewals.
• Lead the external audit managing deliverables and assisting in any audit responses.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; filing financial reports; advising management on needed actions.
• This role also requires 10% of travel, 10% overnight and weekends.
• Note: These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.

Qualifications and Requirements

• Bachelor's degree in accounting, finance, or a similar field. CPA preferred but not required.
• At least 15 years' experience as a financial administrator, or similar.
• Advanced competency in financial management and accounting software.
• In-depth knowledge of accounting standards and industry regulations including grants accounts for non-profits
• Extensive experience in auditing and performance management.
• Superb organizational and time management abilities.
• Excellent leadership, communication, and collaboration skills
• Maintain professional and technical knowledge by attending continuing education courses.

Behavioral Competencies

Demonstrate CMMB’s core values in action:

• Collaboration: To work in partnership for locally sustainable solutions
• Love:  To embrace and be compassionate towards all people
• Excellence: To deliver sustainable, quality, and impactful results
• Accountability: To hold ourselves and each other to high ethical standards and practices, that maintains the good name of CMMB around the world
• Respect: To act always with integrity, and to value and honor the dignity of all.

Additional

• Integrity – personal and professional
• Leadership – must lead by example
• Ability to constantly manage multiple tasks simultaneously.
• Ability to change with a dynamic environment and manage stress of the change.
• Must be authorized to work in the United States.
• Comfortable working for a faith-based organization.

CMMB is committed to fair and equitable compensation practices

The starting pay range for this role for candidates in New York is $120,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This range may be different in other locations.

EEO Statement

At CMMB, we embrace diversity and demonstrate compassion towards all people—it is one of our core values. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. CMMB is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. CMMB strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, creed or religion, color, national origin, disability, predisposing genetic characteristics, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship, status as a victim of domestic violence, or any other protected classification under applicable federal, state, or local laws. This statement applies to all terms and conditions of employment. CMMB is committed to fostering an inclusive and accessible experience for all job seekers-- If reasonable accommodation is needed, you may contact us at humanresources@cmmb.org. 

How to apply

Visit our careers page for more information and click here to apply.

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