Careers - CMMB

Come change the world with us!

We are looking for talented, forward-thinking, energetic individuals who want to change the world and help provide quality healthcare to women, children, and their families around the world.

Current Openings

We believe in a world in which every human life is valued, and health and human dignity are shared by all. We believe that access to quality healthcare is a basic human right. For more than 100 years, we have worked with global partners to deliver locally sustainable, quality healthcare solutions to women, children and their communities. We’re ready to make it 100 more.

We believe change starts with her. We work tirelessly for women’s and children’s health because they are disproportionately affected by illness and poverty. We know that healthy, educated, and empowered women are better able to raise healthy, educated, and confident children, and that communities depend on their livelihoods. We’re making an impact – learn more.

We believe in people. We strive to live out our core values of collaboration, love, excellence and respect every day. We provide our employees with a competitive salary and a meaningful benefits package, with opportunities to learn and grow in their careers. CMMB partners with a coalition of high-impact organizations through the Community Health Impact Coalition. Please explore more open job opportunities with our partners here.

We especially encourage all persons of diverse backgrounds to apply.

Learn more about who we are.

Distribution & Receiving Associate, Medical Donations Program

Location: New York, New York

Click here to download job description.

Job Summary

The Medical Donations Program team is responsible for generating, sustaining and growing Gift-in-Kind (GIK) product donations; developing strategic partnerships with pharmaceutical and medical supply donors to raise resources to strengthen access to quality medications and healthcare systems in the developing world; and for supply chain management and distribution of high quality medical donations through trusted partners in the developing world.

Reporting to the CMMB Medical Donations Program Distribution Center Manager, this position will perform the daily receiving and distribution operations of the warehouse as follows: 1) retrieval of allocated products/quantities from warehouse storage locations, 2) the movement of retrieved products via pallet jack or forklift to a workstation, 3) the sorting, cataloging, repacking and/or palletizing of selected products, 4) the return of unused products/quantities to their original warehouse storage locations, and other tasks as assigned.

This role is expected to perform these duties in a manner that meets CMMB’s best in-house compliance standards for productivity, accuracy, safety, cleanliness and security and with an objective to continually find ways to improve CMMB’s Distribution Center systems and operations.

Responsibilities

Ensure products, quantities, lot numbers and associated expiration dates for all pack orders match products in designated warehouse storage locations.
Data entry and reconciliation.
Inspect retrieved products for signs of visible damage and immediately report damage to supervisor.
Pack, weigh and label cartons/pallets.
Return excess products/quantities to storage locations as per put away lists and verify inventory balances.
Operate pallet jack, forklift and stretch-wrap machine in compliance with physical safety, fire and security precautions and perform minor maintenance on equipment as assigned by supervisor.
Ensure compliance with donor restrictions as well as federal, state, and local regulations.
Support shipping & receiving with loading and unloading of trucks/containers as required.
Maintain shelf inventory and product data. Regularly review and verify inventory condition and accuracy. Provide regular confirmations on inventory counts and product condition.
Periodically conduct physical inventory counts as directed by supervisor.
Maintain a clean, neat and organized work station.
Assist in maintaining the security and operations of the Distribution Center and compliance with safety and security standards.
Answer phones, process mail, monitor supplies for re-order, and provide administrative support for the Distribution Center Manager as requested.
Maintain Distribution Center staff calendar and support documentation maintenance for Medical Donations Program team.
Contribute to maintenance and cleanliness of common internal areas (office/s, kitchen & bathrooms).
Ad hoc cleaning as required.

Note: These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as necessary.

Qualifications

High school diploma or GED equivalent
Ability to type. Experience with data entry. Experience with MS Office, a plus.
Experience with Warehouse Management Systems.
2+ year experience in a similar role requiring collaborative effort with a team, adherence to a daily work schedule, physical lifting, and operation of machinery
2+ year experience using forklift, including current forklift license.
Experience using pallet jack.
Ability to read, write and speak English, do simple math (add, subtract, multiply and divide) and write legibly.
Must be capable of standing or walking for extended periods of time and lifting cartons weighing up to 75 pounds.
Must demonstrate high level of accuracy and attention to detail.
Proactive communicator.
Good decision-making, problem solving and follow through skills.
Ability to handle high volume workload and manage competing priorities.
Must have necessary interpersonal skills for contributing to team effort with other staff members at CMMB’s Distribution Center.
Must be comfortable working for a faith-based organization.
Must be vaccinated against COVID-19.

You believe in CMMB, where we’re going, and what we can do together to achieve Healthier Lives Worldwide.

Behavioral Competencies

Demonstrate CMMB’s core values in action:

Collaboration: To work in partnership for locally sustainable solutions
Love: To embrace and be compassionate towards all people
Excellence: To deliver sustainable, quality, and impactful results
Respect: To act always with integrity, and to value and honor the dignity of all

CMMB is committed to fair and equitable compensation practices.

The pay range for this role is $55,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

EEO Statement:

At CMMB, we embrace diversity and demonstrate compassion towards all people—it is one of our core values. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. CMMB is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. CMMB strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, creed or religion, color, national origin, disability, predisposing genetic characteristics, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship, status as a victim of domestic violence, or any other protected classification under applicable federal, state, or local laws. This statement applies to all terms and conditions of employment. CMMB is committed to fostering an inclusive and accessible experience for all job seekers-- If reasonable accommodation is needed, you may contact us at humanresources@cmmb.org.

How to apply

Please click here to apply.

Senior Specialist, GIK Partnerships and Compliance

Location: New York, New York

Click here to download job description.

Overview

Reporting to the Vice President, Medical Donations Program, the Senior Specialist plays a critical role in successful partnering with CMMB’s consignee base of GIK donation recipients, including screening and relationship management, resource capacity building, ensuring compliance, and awareness raising for the program. The Specialist will conduct the application vetting and on-boarding processes, as well as support for our GIK recipients (GIK donees). The Senior Specialist is responsible for donee compliance including report collection; Office of Foreign Assets Control (OFAC) screening and annual certification, and delivery receipt collection, as well as data collection and advancing MDP measurement and evaluation (M&E) initiatives. This role leads coordination with GIK donees—information gathering to understand partner programs, supply chain/logistics capabilities, and and needs in order for the Medical Donations Program to support the provision of humanitarian aid and emergency response, when applicable. This role will create resources and forums for capacity building and support of these partners. The Senior Specialist will work in very close coordination with Medical Donations Program team, and will coordinate with the Marketing and Communications team to raise awareness of our donation distribution and partnerships. Some travel may be required.

Responsibilities

Conduct screening of applicants to the Medical Donations Program, including new prospects as well as renewal of existing donees to ensure proper documentation of their qualification and eligibility to receive CMMB GIK donations.
Implement innovative approaches to identify and secure new consignee partners.
Regularly update and improve consignee application and reporting materials and process to ensure efficiency and CMMB compliance with all regulatory requirements. Data entry to ensure donee information is recorded timely and accurately in the Warehouse Management System (HighJump Edge).
Collect donation distribution and compliance reporting from all partners. Create/format custom distribution report collection tool (Excel) for each donation shipment.
Ensure compliance with federal, and international regulatory requirements by keeping up to date with existing and emerging legislation; advise management on needed actions for adherence to requirements.
Update Medication Donations Program Standard Operating Procedures (SOPs) annually.
Work closely with the Vice President, MDP and Compliance Director to capture and disseminate applicable policies, guidelines, tools and templates as needed to ensure optimal implementation of CMMB donee compliance requirements.
Coordinate donee data collection, management, and analysis. Maintain GIK donee records in CMMB’s Warehouse Management System. Create reporting based on donee data for as requested.
Coordinate donee onboardingand deliver training and technical assistance to support supply chain management,and compliance with all relevant policies, procedures, protocols; Communicate and support best practices in donation distribution and supply chain management.
Lead coordination with and training of local MDP staff in CMMB Country Offices.
Facilitate collection of narrative stories detailing donee and beneficiary stories reflecting impact of donations for individual patients and communities, as well as healthcare providers/facilities. Work closely with CMMB Communications team to highlight MDP stories in organization communications.
Prepare and contribute to MDP reports. Contribute to MDP site visits.
Professionally engage external partners and prospects by phone, online, in correspondence, and in person.
Create and support MDP presentations. Represent the organization at external meetings, conferences and networking events. Create and support MDP communications and reporting, including research, writing and editing. Contribute to fundraising campaigns and grant writing related to the Medical Donations Program.
Work collaboratively with internal teams and colleagues in the US office and international offices.
Provide administrative support to the Vice President, Medical Donations Program.
Other relevant duties as assigned.

Qualifications

At least five years of experience in international development, supply chain management, partner or vendor management, or compliance. Experience with monitoring and evaluation, a plus.
The ability to gain the trust of others, and a heartfelt respect for ethics and fiscal stewardship.
Excellent organization skills and attention to detail. Proven ability to track and manage large volumes of data and multiple projects at once.
Proficiency in Microsoft office suite of computer skills (Word, Powerpoint, etc.).
Strong Excel skills (Pivot tables, vlookups, etc.)
Experience with web-based learning platforms, a plus. Ability to learn new computer skills.
A commitment to building a positive organizational culture with transparency, honest feedback, perseverance, and a sense of humor.
Strong interpersonal skills and professionalism.
Comfortable learning new software systems or a working knowledge of databases or Warehouse Management Systems, experience with HighJump Edge.
A creative thinker with superior written and verbal communication skills and attention to detail.
Experience in training development and delivery. Previous experience providing training in a multicultural setting, a plus.
Language skills in French or Spanish, a plus.
Passion for CMMB’s mission, vision and core values: collaboration love, excellence and respect.
Bachelor’s degree required.
Ability to contribute to grant writing collaboratively in cross departmental environment.
Comfortable working for a faith-based organization.

CMMB is committed to fair and equitable compensation practices.

The pay range for this role for candidates in New York is $80,000 - $90,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This range may be different in other locations.

EEO Statement:

How to apply

Visit our careers page for more information. Please click here to apply.

Manager, Pharmaceutical Engagement

Location: New York, New York

Click here to download job description.

Overview

The Medical Donations Program procurement team is responsible for generating, sustaining and growing Gift-in-Kind (GIK) product donations and developing strategic partnerships with pharmaceutical and medical supply donors to secure product and grants to strengthen access to quality medications and healthcare systems in the developing world for humanitarian aid and for disaster response efforts.

Reporting to the Vice President, Medical Donations Program, the Manager plays a critical role in expanding CMMB’s pharmaceutical donor base, increasing product donations, deepening partnership development (including employee engagement) and overseeing product purchasing. Responsible for product procurement (donations and purchasing), relationship management, business development, research and data collection, and reporting. This position ensures GIK-revenue growth and advancement of dynamic partnerships by contributing to strategy formulation and implementation, communications and proposal development. Some travel is required.

Responsibilities

Manage medical donations program donor data in CMMB databases (HighJump Edge and Raiser’s Edge). Utilize data to generate reports, conduct analysis, analyze trends, and create projections.
Coordinate and communicate with manufacturing partners. Oversee full donations and purchasing cycle including management of inventory. Review pharmaceutical product lists to evaluate appropriateness for acceptance into Medical Donation Program inventory.
Track product offers and requests, as well as general and designated donations/purchases. Ensure compliance with regulatory and donor agreements.
Manage a personal portfolio of pharmaceutical donors, vendors and prospects to increase donations, donors and partnerships. Professionally engage external partners and prospects by phone, through correspondence, and in person.
Execute best in class resource mobilization, engaging pharmaceutical and corporate donors and prospects to provide medicines, increase access to quality healthcare, and strengthen health systems.
Implement innovative approaches to identify and secure new pharmaceutical and medical supply partners.
Collect and utilize market trends, best practices, industry information to contribute to strategy formulation and implementation.
Create annual target plans, track progress and initiate continuous improvement strategies to foster innovation and efficiency to the Program.
Develop strategic sourcing plans and manage procurement of donations and of purchased medicines, medical supplies, and equipment.
Coordinate sector- and partner-related data collection and management, donor onboarding, relationship building.
Create, support, and deliver presentations to external audiences. Represent the organization at donor meetings, conferences and networking events. Create and support MDP donor communications and reporting, including research, writing and editing. Contribute to fundraising campaigns and grant writing related to the Medical Donations Program.
Manage employee engagement marketing, event planning, logistics, and follow up.
Work collaboratively with internal teams and colleagues in the US office and international offices.
Provide administrative support to the Vice President, Medical Donations Program.
Other relevant duties as assigned.

Qualifications

At least seven years of experience in pharmaceutical or health care industry (preferred) in sales, business development, or procurement; or in nonprofit corporate and foundation fundraising.
Proven track record of business development and/or relationship building results. Demonstrated experience managing complex, high-value accounts.
Bachelor’s degree required, Master’s degree preferred in Pharmacy, Supply Chain, Logistics
Strong interpersonal skills, demonstrated progressive relationship management. Ability to establish strong relationships and maintain ongoing communications.
Pharmaceutical training or commensurate experience in the pharmaceutical and medical supply industry.
Excellent organization skills and very strong attention to detail.
Proven ability to track and manage multiple projects at once.
Strong critical thinking skills. Ability to solve complex problems with innovative solutions.
Excellent computer skills, including high proficiency in Excel.
A talent for delivering persuasive and compelling presentations.
The ability to gain the trust of others, and a heartfelt respect for ethics and fiscal stewardship.
A creative thinker with superior written and verbal communication skills.
Passion for CMMB’s mission, vision and core values: collaboration, love, excellence, accountability, and respect.
A working knowledge of CRM systems (Blackbaud Raisers Edge) and databases (warehouse management systems, a plus).
Comfortable working for a faith-based organization.

CMMB is committed to fair and equitable compensation practices.

The pay range for this role for candidates in New York is $85,000 - $95,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This range may be different in other locations.

EEO Statement:

How to apply

Please click here to apply.

Data Analyst/SQL Developer

Location: Long Island City (Queens), New York

Click here to download job description.

Overview

The Medical Donations Program is CMMB’s largest and most far-reaching program. During FY 2022, a wide range of “gifts in-kind” (GIK) pharmaceutical products and medical supplies were donated by pharmaceutical and medical supply partners, and distributed from our 33,000 square foot Distribution Center to CMMB’s vetted and approved donation recipients (donees) to increase access to healthcare and to strengthen health systems in low-resource countries. CMMB medical donations are distributed free of charge through CMMB’s extensive network of partners for use by health facilities and medical practitioners serving patients throughout the developing world, without discrimination based on gender, faith, ethnicity, etc. Our product donations are managed utilizing the HighJump Edge Warehouse Management System.

The Position

CMMB is recruiting for the position of Data Analyst/SQL Developer, Medical Donations Program in Long Island City (Queens), New York. The role is hybrid, including half-time on-site in Queens and reports directly to the Department’s Operations & Systems Manager and directly supports the Vice President.

As a member of the Medical Donations Program team, you will contribute to the advancement of the department’s strategy, warehouse management system optimization, data-driven decision making, inventory management, reporting and communications. You will act collaboratively and proactively to deliver on the organization mission and priorities.

As the Data Analyst/SQL Developer for the Medical Donations Program, you will be adept at utilizing top tier data management systems, SQL, SSRS reporting and other tools to monitor, manage, update and enhance database systems. You will use analytical methods to understand and control end-to-end supply chain operations and processes, and support determinations regarding procurement. This role contributes to areas including program management, business development, procurement, finance, IT and communications, as well as external partners and vendors.

This role is responsible for Warehouse Management System and data management; program compliance support, including internal and external report creation and generation; assessment of reporting results through investigation, analysis and evaluation. The role is also responsible for identifying problems and developing solutions and recommendations that support organization and departmental strategic priorities. The Data Analyst/SQL Developer is able to synthesize product inventory, health, financial, and other program data into easily understood and communicated trends, forecasts and programmatic impact. Further, you will monitor the accuracy of all financial and product documentation.

Duties & Responsibilities

Coordinate with the Medical Donations Program team to efficiently evaluate, record, analyze, and report on donated and/or purchased medical products. Engage and collaborate with other team members to ensure dependent tasks are completed. Participate in project meetings, including US and non-US colleagues and partners.
Manage CMMB Warehouse Management Systems (High Jump Edge and Microsoft Access database) for inventory management and analysis. Develop reports and related code to meet business
Conduct complex queries in WMS using SQL. Develop complex analytical SQL queries for use in Crystal Reports business intelligence application for multiple uses
Create standard and ad hoc reports using various reporting tools. Provide quality assurance (QA) reports for not only coding errors and issues; make suggestions on data representation.
Software development in MS SQL Server for Warehouse Management Systems (WMS) – HighJump. Develop code enhancements within the HighJump application to meet MDP needs that the application does not meet right out of the box.
Design, develop and implement enhancements/customizations to systems, reports and process in both 1) Supply Chain modules including Order Management, Inventory, Warehouse Management Systems (WMS) and Track and Trace for pharmaceuticals; and 2) Constituent Relationship Management modules including vendor, donor, and done/recipient partner data.
Verify coding by performing unit testing and trial runs.
Develop scripts and reports to address business issues. Write queries to identify recurring issues. Report discrepancies.
Architect complex data inport/export solutions to help meet critical business needs.
Develop software solutions to automate EDI file transfers; design data flow solutions to generate reports using data mining/reports tools such as SQL Server Integration Services and SQL Server Reporting Services
Maintain data and application integrity. Troubleshoot application/data issues, proactively identify process issues and suggest alternate solutions.
Conduct data analysis and reporting using inventory and constituent information to support decision making and program advancement.
Enable the modernization of existing inventory management, donation management, procurement processes, and financial reporting. Develop and automate data flow between systems to improve transparency and accuracy.
Develop digital transformation of donation and procurement processes as well as inventory management.
Create User Requirement Spec (URS) and Function Specification Documents (FSD) manuals and other training documents to manage and document system configurations.

Qualifications and Experience:

Must have strong data warehousing and business analytics experience. Expertise in Office Automation utilizing MS Access, Outlook, Excel, Word and VBA
Bachelor’s degree (B. A.) from four-year college or university; (or five years related combination of education/certification and experience may be considered)
Relevant Microsoft Office, MS Database, Excel, RedBook/Inventory valuation knowledge
Strong Excel skills (Pivot tables, vlookups, etc.)
Strong SQL skills, including the ability to write complex SQL queries in both MS Access and SQL ANSI-92.
5+ years’ current & continuous experience with Microsoft SQL Server programming
4+ years’ current & continuous experience with Microsoft SQL Server Reporting Services (SSRS)
Proven ability to analyze data and identify recurring patterns and report discrepancies
Warehouse Management System experience (with HighJump WMS architecture experience, a plus)
Experience in development for warehouse operations, specifically (within the HighJump WMS, a plus)
ETL (Import & Export) using SSIS, MS Access, SQL
Experience creating reports in SSRS, Tableau, BI Publisher or other reporting tool
Demonstrated ongoing professional education
Experience in developing and supporting web-based software solutions a plus
Quick to learn, self-motivated, and enthusiastic; work well within a team environment and with minimal supervision
Works effectively under pressure. Ability to manage competing priorities
Multi-tasks and leads by example; pays attention to details; quickly identifies and resolves operational problems
Demonstrated record of high ethical standards, strong operational stewardship, and good business judgement
Strong inter-personal, communications, mentoring and collaboration skills
Commitment to CMMB’s mission, core values and ethics standards
Comfortable within the context of a faith-based organizational setting

CMMB is committed to fair and equitable compensation practices.

The pay range for this role is $70,000 - $90,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

EEO Statement

How to apply

Click here to apply.

Specialist, Communications

Location: Remote

Click here to download job description.

Department Overview

Our Communications team, a part of CMMB’s Development department, is committed to promoting our brand and supporting agency marketing and communications efforts, aligned with organizational objectives. This includes strategic brand messaging, marketing, management, and data-driven evaluation efforts to champion our mission and showcase our impact to both internal and external audiences. Together, we leverage multi-channel promotional strategies and create integrated campaigns that tell the CMMB story, intended to drive engagement and fundraising, with the long-term goal of building true brand champions. The team also develops, manages, analyzes, and reports on advertising, content gathering and creation, digital communications, media relations, social media, and thought leadership communications.

Job Summary

You, as our new Communications Specialist, will play an integral and strategic team role, serving as lead project planner, manager, and data analyst, bringing a significant creative voice and collaborative spirit to all you do—ultimately supporting our team’s effectiveness and efficiency. You are an expert manager of projects, platforms, and processes. You will support content gathering, creation, leveraging, analysis, and reporting. You’ll be a key team player in creating and leveraging team ambitions, strengthening team strategy, contributing to creative efforts, leveraging key content, developing and maintaining vendor relationships, and supporting content management. You are super media savvy—traditional and social. You have graphic design expertise. And you thrive on developing and cultivating vendor relationships. You love diving into the analytics and reporting out on key learnings. You will also have the opportunity, commensurate with your skills, to create compelling content for various channels, especially in support of brand efforts in the organization’s digital channels, internal and external, as well as other projects, as assigned.

Ultimately, you possess the best of various skillsets—encompassing the creative and the analytical. You’re an original thinker, highly collaborative, meticulously organized, data driven, media savvy, and attentive to detail. You’re a multi-tasker, committed to delivering on deadline. You’re a team player, a good listener and communicator. Importantly, you share our passion for CMMB’s mission: Healthier Lives Worldwide.

Key Responsibilities

Analytics

Monitor and measure team metrics through various software analytic systems—e.g., media/Meltwater; social media/Buffer; web/Google Analytics, Google Data Studio, to share with the team.
Present regular dashboards on team metrics; provide analysis, with input from team, to measure the effectiveness of team strategies.
Run regular reports through customer relationship management system (CRM)/Salesforce on donations, as needed; coordinate closely with the Donor Services team.
Create and track UTM codes, where needed.

Content Creation

Manage content updates to the website, in coordination with the Communications and Digital Marketing teams.
Write and edit content for the website, as needed.
Write and distribute internal communications content, as needed.
Manage charity ratings, coordinating with other departments to complete and submit annual submission forms.
Contribute to other writing assignments, as needed.

Operations

Upload, organize and manage all content, such as stories, photos, video, graphics, and digital assets into digital asset management systems, such as FileCamp and Canva.
Organize, update, and manage team’s knowledge management system, including templates, toolkits, presentations, and other documents.
Research and add media contacts to target lists in media database (i.e., Meltwater).
Create and update the Development department calendar.
Create and update an operations toolkit for the team, with possible assistance from interns.
Track requests for brand collateral materials, such as T-shirts, notebooks, stationery, and business cards; and place orders, in collaboration with team.
Research new software or database systems, when needed.
Track renewals of contracts with vendors and subscriptions with media outlets.
Track the department budget; submit and process all invoices; and reconcile credit card statements.
Draft and distribute meeting agendas; circulate follow-up notes and next steps.
Assist with onboarding volunteers and interns.
Other job-related duties, as assigned by manager.

Project Management

Develop and track project schedules and work plans for content, campaigns, and initiatives – in coordination with the team and other departments.
Organize and monitor all content, campaigns, and initiatives to ensure all projects are completed on time and within budget.
Provide regular project updates to the team and other departments.
Liaise with vendors, such as printing, mailing service and branded merchandise companies.

Qualifications & Requirements

Education and Experience

Bachelor’s degree in Communications, Digital Media, English, Journalism, Marketing, or related field.
3+ years’ experience working in operations, communications, and analytics, preferably for a nonprofit organization.
Must be authorized to work in the United States.

Skills and Knowledge

Meticulous organization skills
Excellent written and oral communications skills
Strong project management skills
Ability to track and run multiple projects
Team player
Ability to work independently and multi-task on deadline
Proficient in (among others mentioned above): Microsoft Office Suite, Canva; web-based and analytic software (e.g., WordPress; Google Analytics; Google Data Studio; Buffer; Meltwater); media database systems (e.g., Meltwater); data asset management systems (e.g., Filecamp); and customer response management systems (e.g., Salesforce), a plus.
Basic understanding of HTML, a plus.

Behavioral Competencies

Demonstrate CMMB’s core values in action:
- Collaboration: To work in partnership for locally sustainable solutions.
- Love: To embrace and be compassionate towards all people.
- Excellence: To deliver sustainable, quality, and impactful results.
- Respect: To act always with integrity, and to value and honor the dignity of all.
Must be comfortable working for a faith-based organization.
Must be vaccinated against COVID-19.

CMMB is committed to fair and equitable compensation practices.

The pay range for this role is $58,000 - $70,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

EEO Statement

How to apply

Click here to apply.

Principal Investigator

Location: Juba, South Sudan (with 50% travel to field locations)

Click here to download job description.

About CMMB

Catholic Medical Mission Board (CMMB) is an international developmental organization that believes in a world in which every human life is valued, and health and human dignity are shared by all. We believe that access to quality healthcare is a basic human right. For nearly 110 years, we have worked with global partners to deliver locally sustainable, quality healthcare solutions to women, children and their communities. For further information on CMMB South Sudan, visit our webpage at cmmb.org.

CMMB has been working in South Sudan for over a decade providing a package of integrated health services to vulnerable populations in South Sudan. CMMB supports the Ministry of Health (MOH), working with other health partners, to provide: (a) a continuum of care through integrated health services and related capacity strengthening at the community, facility and policy levels; (b) health infrastructure strengthening through construction and renovation to increase access to safe and secure health services; and (c) Health seeking behavior change communication through education, awareness and advocacy. CMMB also promotes equal access to basic essential medicines through its medical donation program.

The Position

The PI will have overall responsibility for the program. This individual will provide strategic leadership and oversee the team managing all program activities and supporting operations. He/she will have primary responsibility for liaising with CDC and other stakeholders in program areas, as well as coordinating with the management team, other implementing partners and NGOs, and government agencies. He/she has final responsibility for program delivery, including planning, budgeting, and implementation of the technical vision and approach, as well as reporting and ensuring that all levels of the program and sites are working in alignment with CDC and Ministry of Health policies and protocols. He/she will ensure the program complies with award terms and conditions, CDC policies and regulations, and organizational systems to mitigate risk of fraud, waste, and abuse. He/she will hold ultimate responsibility for the safety of the staff. The PI will supervise the recruitment, hiring, and supervision of all staff and will have overall responsibility in the areas of operations, administration, logistics, procurement, budgeting, and financial accounting. The PI reports to the Country Director and works closely with the Finance and Admin Director as well as the Technical program team in HQ.

Roles and Responsibilities

Serves as the official contact point providing overall program management and strategic direction.
Oversees technical and operational functions for achieving program targets and goals.
In coordination with the Finance and Admin Director, Provides financial management and accountability of all program deliverables, ensuring compliance with all government and donor regulations.
Provides leadership and team building and supervises program personnel, consultants, and other staff as assigned.
Serves as the primary liaison between the program and CDC in country; as well as with other stakeholders including CDC and USAID HIV funded implementing partners and stakeholders.
Oversees preparation of monthly activity schedules and program reports and submits them to the donor on time.
Oversees implementation of the Performance Monitoring and Evaluation Plan, to inform an evidence based decision making and promote a culture of continuous quality improvement.
Oversees development of the annual implementation plan, budgets, and other deliverables per donor and Ministry of Health requirements.
Provides progress reports and situational analyses and attends coordination meetings and events as required.
Ensures that managerial, administrative, and financial procedures comply with CMMB and donor policies and procedures and that the program is implemented per CMMB business principles, policies, and procedures.
Serves as a primary point of contact with NGOs, media, local government officials, and other program stakeholders in program areas in particular and South Sudan more generally

Qualifications, Abilities, and Experience

Advanced degree in health, social sciences, public administration, business administration, international relations or a related field.
At least 10 years of experience managing donor-funded and/or other development programs related to health, with demonstrated experience leading a team to achieve development results.
At least 10 years of progressive leadership position managing HIV&TB programs at a strategic level in complex settings.
Management experience in civil society, governance, organizational capacity building, advocacy and other related sectors.
Ability to motivate, influence and build strategic partnerships with the Ministry of Health and other government representatives for smooth implementation of the program.
Experience working building sustainability through capacity building for great ownership of relevant national stakeholders at all levels of administrative structures
High-level fluent written and spoken English; knowledge of Arabic and advantage

How to Apply

Please submit your CV and covering letter addressed to CMMB South Sudan at the following email address: CMMBSouthSudanjobs@cmmb.org by latest 19th February 2023. This is a re-advertisement and applicants who have applied before and are still interested must re-apply to be considered. We encourage qualifying female candidates to apply. Please note that CMMB is obliged to undertake a PSEA reference check on the selected candidate, and by applying you consent to this additional check on your person. Thank you for your interest in serving with CMMB in South Sudan.

Director of Finance and Administration

Location: Yambio, South Sudan (with 25% travel to field locations)

Click here to download job description.

Position Overview

CMMB seeks a Director of Finance and Administration responsible for oversight of the finance, procurement, Administration and IT strategic and daily operations for CMMB South Sudan Country Office. The Director of Finance and Administration reports to the Country Director and coordinates with the respective Department heads and counterparts in CMMB’s Head Quarters ensuring compliance with donor and/or CMMB policies, minimized risks and adequate support to the Country Office Program activities. He/she is expected to provide exceptional leadership in the review, update, and adherence to related policies, procedures and guidelines, resulting in a transparent and accountable operations across field offices, executed to the highest standard and in compliance with donor policies. Under the leadership of the Country Director, the incumbent is also expected to play a leading role in promoting the Country Office brand and work culture, strengthen mutual partnerships and support fundraising activities of the Country Office in line with the strategic vision. The incumbent will be expected to have excellent communication skills for effective working relationships with both CMMB colleagues as well as external 'clients', partners and stakeholders.

This position is a local hire, however where the expected qualifications and experiences are not met, international applicants will be considered.

Responsibilities

Finance responsibilities include but are not limited to the following:

Management of expenditure, accounting and disbursements systems, ensuring compliance with relevant policies, including authorization, documentation and recording.
Establishment and operationalization of adequate internal control functions ensuring compliance with respective donor polices and regular updates to the Country Director on operating risks and related mitigation plans.
In consultation with the Country Director, leading the development of the Country Office annual budget ensuring accuracy, thoroughness and alignment with the Country Office strategic plan and country office long term vision.
Establishment and operationalization of functional procedures and guidelines for programs managers, ensuring appropriate budgeting, support project start-ups, healthy burn rates, accurate forecasts, compliant project close-out and a lesson learnt session for Country Office performance improvement.
Overseeing accurate, complete and timely submission of donor financial reports and monthly Country Office submissions to the HQ Finance team and perform project variance analysis to support internal
Working with in-country donors on timely disbursement of funds, with HQ on timely requests for fund transfers and managing bank balances to ensure adequate operational funds are available at all times.
Acting as the primary liaison with all Country office bank accounts and advising the Country Director on potential risks with adequate mitigation plans.
Leading Country Office preparations for and response to any audit enquiries, updating the Country Director, Country leadership team and HQ Finance team on findings, and ensuring agreed corrective actions are implemented in a timely manner.
Undertaking continuous assessment of the Finance team capacity and provide technical support, mentorship, and training as required.
Responding to ad-hoc requests from donors and representing CMMB at regular and adhoc coordination meetings as well as maintaining relationships with resource organizations such as the NGO Forum Finance working group, and exchanging knowledge with a network of Finance Directors in other organizations to understand the socio-economic operating environment.
Supervises the Finance Manager. Conducting regular appraisals and building their capacity in line with organizational needs

Procurement Responsibilities include but are not limited to the following:

Establishment of procurement work-flow monitoring plan to ensure timely execution of procurement plans, compliance with relevant policies, and delivery of quality products and services at value for money, especially in relation to specialized medical, construction and ICT goods and services.
Reviews and advice the Country Director on the Country Office procurement policies, tools and guidelines, ensuring, segregation of duties, adherence to policies, guidelines and procedures; accurate e- and paper records; and operationalize related procedures and guidelines.
Conducts assessment of the Country Office Vendor list in relation to past performance, to ensure competitiveness, reliability, quality of service and value for money, and as necessary update regularly.
Supports and guide procurement plans of large procurements in collaboration with HQ Compliance Officer ensuring the relevant guidelines are followed and support the smooth operation of the procurement committee through ensuring understanding of roles and responsibilities.
Assess capacity and develops a capacity building plan in line with the Human Resource Manager, in line with identified gaps and the long-term strategic direction of the organization

Administration and Compliance:

Reviews and updates related Administration policies including asset management policies, travel policies, fleet management policies, security policies and IT policies as necessary, ensuring organizational awareness and compliance at all times.
Establishment of an archive system for all program, finance, procurement and admin paper and electronic documents, ensuring easy access and removal of expired documents, in compliance with the respective donor policy, and or CMMB’s policy.
Strengthens communication systems in the organization and establishes regular maintenance plans and procedures for office power systems, vehicles, motorbikes and office space.
Established and operationalizes storage management system of all storages in the Country Offices, ensuring capacity for sensitive goods and sufficient storage space at minimum cost, and development of related standard procedures and guidelines for storage and retrieval, record keeping, stock quality preservation, physical verification, disposal of expired goods, and tracking of goods to their final destination.
Work with the Program Director and related managers to ensure procured stocks are disbursed to the project sites in a timely and secure manner to ensure stocks reach their users in perfect quality.
Facilitate interactions between in-country IT staff and HQ colleagues to ensure policies are relevant and implemented, IT systems are protected and maintained, and assets are tracked and identifiable.
Oversees the Country Office IT teams to ensure field staff and field offices and adequately supported for the smooth running of operations, Country Office data and internet access are secure, and procurement of IT equipment are restricted to the specified models and
In close collaboration with the Country Director, lead the Country Office security needs, ensuring a security strategy is in place, guest security briefings and regularly updated, evacuation plans are understood and regularly updated, field offices are adequately secure, travel plans are monitored, drivers are well trained, and vehicles tracked at all times.
Coordinates international, national, and field travels for CMMB Expatriates Staff, International Volunteers, and National Staff in accordance with the relevant policies and procedures.
Support Project Management and Support Teams in building the capacity of partner organisations to manage their administration and logistics effectively.
Supervise the management of office facility and international staff housing ensuring an appropriate standard of health, safety, security, and environment is always maintained Facilities management.
Ensure Country Office Assets and Utilities are well managed, ensuring their security, safety, and functionality as relevant, in all departments, offices, stores and guest houses submitting regular reports as agreed

Supervision responsibilities

Supervision of Finance Department, Administration and Logistics department, Procurement Department and IT Unit and provide them regularly coaching and capacity building.
Provide proper supervision and management for all direct reports and lead the establishment and functioning of a strong, effective, and coordinated team.
Ensure the proper implementation of CMMB's performance management system for direct reports, including job description, regular feedback, mid-term reviews and annual performance appraisals.
Proactively address performance issues through regular, constructive, and honest feedback and coaching.
Identify necessary staff development, career development and succession planning strategies for direct reports.
Ensure that space and incentives are available to allow staff to develop and innovate.
Undertakes other tasks as deemed necessary in line with the goal of providing management support to the Country Office as assigned by the Country Director.
Be proactive in ensuring that CMMB’s core values, Vision, Mission, Code of conduct, and principles of gender equity and diversity (GED) are upheld throughout area of responsibility and provide leadership to others

Qualifications and Experience

A Master’s degree in Busines Adminstration, Accounting or Finance and a minimum of 7 years professional experience in administration and financial management, preferably at a similar level.

Excellent financial management and budgeting skills with experience managing a range of institutional donors including US Government funding (USAID, PEPFAR, and UN agencies) and World Bank funding.
Experience managing large complex coalition programs as the lead organization desirable but not necessary.
Demonstrated experience with budget preparation and analysis, financial reporting preparation and presentation and the proven ability to translate technical financial data into informative reports.
Proven skills and abilitities to review Country Office financial management accounting systems, practices and standards.
Proven experience managing large procurements in an NGO setting
Demonstrated experience managing multiple tasks with competing priorities across multiple projects successfully.
Experience facilitating internal and external audits as required to the benefit of the organization

Skills and Abilities

Strong leadership and people skills with proven mentoring, coaching and team building skills.
Experience of working with multiple stakeholders, including donors, governments and local authorities.
Ability to work under pressure in a complex environment and perform duties with close attention to details.
Analytical and organized with ability to spot weaknesses and suggest logical, long-term solutions.
Excellent written and verbal English language skills with strong communication, interpersonal and analytical skills.
Experience in developing administrative systems and user-friendly procedures, for easy adherence by all staff in the Country Office.
Knowledge of UN, EU and USAID assets compliance and regulations
Strategic thinker with ability to develop a competitive advantage within CMMB Operations unit.
Demonstrates high ethical standards, integrity, good business judgement and financial acumen in fiscal stewardship.
Ability to work within a fluid environemnt of limited financial facilities and a developing regulatory context.
Ability to foster a high impact team, using judgement, persuasion, coaching and support
Willing to travel to program areas within South Sudan, for at least 25% of working period.
Understands CMMB’s vision, mission, and is committed to promoting its values, as well as achieving the Country Office Strategic plan

How to apply

Please submit your CV and covering letter addressed to CMMB South Sudan at the following email address: CMMBSouthSudanjobs@cmmb.org by latest the 21^st of February, 2022. We encourage qualifying female candidates to apply. For further information please reach out to the Human Resource Manager at Tel: +211 929490045. For further information on CMMB South Sudan, visit our webpage at cmmb.org.

Global Health Program Technical Writer, (Short-Term Consultant)

Location: Remote

Click here to download job description.

Department and program Overview

CMMB is a leading faith-based NGO focused exclusively on global health care for the world’s poor, by building healthy, sustainable communities through community engagement and partnerships. Now entering its second century, CMMB is committed to integrating and focusing its programming around saving the lives of children and mothers by concentrating on leading causes of mortality in targeted communities. CMMB works globally with physical presence in five countries (Haiti, Kenya, Peru, South Sudan, and Zambia) where we implement our signature CHAMPS program with the goal to contribute positive, durable health outcomes for mothers and children in resource-poor settings. CHAMPS is our trust and long-term commitment to vulnerable communities, and to ending preventable maternal and child deaths while building the capacity of local health systems and communities. Routine monitoring of the CHAMPS model outcome data is showing promising impact. Thus, in its current strategic phase, CMMB has committed to refine and package the model to help guide implementation and replication by others.

Job Summary

The purpose of this consultancy is to write the CHAMPS model playbook. The consultant will achieve this by conducting in-depth study of existing program materials while consulting with the CMMB technical and field teams to develop deep understanding of the model. S/he will then work to develop the playbook based on an outline validated with the team lead. The expected deliverable of this consultancy is a complete and print-ready CHAMPS Model Playbook for implementers; length ranging between 50 and 100 pages. The budget is US$30,000 and the product must be completed by June 30th, 2023.

Key Responsibilities

The key tasks towards achieving the deliverables are:

Conduct in-depth review of existing CHAMPS design and implementation materials to develop clear understanding of the model; this will be complemented by regular consultations with the NY technical and field implementation teams.
Develop and validate the playbook outline and structure.
Write the playbook for use by other implementers.

Qualifications & Requirements

Strong writing and communications skills.
Strong skills in material or program development; ability to create infographics and communication tools/materials.
Experience with health systems strengthening, preferably in an African context.
Experience or familiarity with CMMB and its CHAMPS work preferred.
Demonstrated track record as a technical writer for global health programming.
Experience or familiarity with community health systems strengthening in the global context.
Excellent computer skills; skills in publishing and experience with copy-editing a plus.

To apply, send resumes to: hrresumes@cmmb.org

Operations & Systems Manager, Distribution Center

Location: New York, NY

Click here to download job description

Overview

The Position

Coordinate with the Medical Donations Program team to efficiently channel donated and/or purchased medical products to appropriate designated
Manage CMMB Warehouse Management System (HighJump Edge) for inventory management and analysis. Oversee and manage data analysis and reporting using inventory and constituent data for decision making and program advancement.
Set the bar for operational excellence and help create vibrant team culture. Implement programmatic priorities and organization-wide visions, evaluate and improve systems, processes and procedures.
Oversee building operations, staff and project management at the CMMB Distribution Center, ensuring a consistent and high level of engagement and
Maintain strong internal controls; safeguard inventory and organizational assets.
Ensure the accurate valuation of all GIK donations in line with generally accepted accounting principles (GAAP) and industry standards.
Provide accurate, complete and timely financial and operational information and data/trend analyses. Oversee monthly financial reporting.
Ensure accuracy of sales orders and shipments. Oversee maintenance of accurate and complete product and shipment documentation.
Ensure ongoing and complete audit preparation conducted and executed. Respond to all audit enquiries.
Adhere to donor restrictions, best practices in inventory management and distribution of medical donations.
Continuously enhance inventory management processes, evaluating methods, and implementing adjustments to optimize distribution structure, process, systems and people Design and deliver donee- and patient-centric solutions.
Identify, troubleshoot & resolve systemic and ad hoc receiving, warehousing, inventory valuation, distribution planning, shipping, information reporting, IT systems, logistical, compliance and administrative issues. Identify, mitigate and report on key operational risks.
Drive innovation and operational effectiveness. Coach and support strong, motivated team centered on advancing departmental and organizational priorities. Identify and support staff development needs.
Foster a culture of accountability, integrity and adherence to organizational policies and standards.
Maintain updated Distribution Center Standard Operating Procedures (SOPs).
Ensure OSHA compliance and workforce safety.
Oversee building security and property maintenance. Ensure all operations adhere to applicable local, state, federal rules, laws and regulations. Maintain New York State Pharmacy License.
Manage Distribution Center budget and approve designated vendor invoices for
Oversee the cost-effective and timely procurement of vendor services, materials, and equipment in compliance with CMMB procurement policies and procedures.
Advance and implement best industry practices leading to: (i) enhanced internal controls; (ii) improved compliance, information gathering and reporting; (iii) strengthened workplace practices; and (iv) mitigation of associated risks
Champion departmental and organization-wide activities and strategies. Represent department by participating in workgroups as applicable to advance the organization mission.

Qualifications and Experience

10 plus years of relevant global supply chain management, warehousing, logistics and distribution experience with pharmaceutical products and medical supplies in either a pharmaceutical company or international NGO; 3 plus years at the managerial/supervisory level or Bachelor’s degree in Supply Chain Management, Business, Economics or IT.
Warehouse Management System management experience
SQL server reporting skills, a plus
Relevant Microsoft Office, MS Database, Excel, RedBook/Inventory valuation knowledge
Hands-on, responsive and organized individual
Strong customer focus
Strong Communication skills
Demonstrated ongoing professional education
Forklift certification
Works effectively under pressure. Ability to manage competing priorities
Multi-tasks and leads by example; pays attention to details; quickly identifies and resolves operational problems
Demonstrated record of high ethical standards, strong operational stewardship, and good business judgement
Strong inter-personal, communications, mentoring and collaboration skills
Sound leadership, people management and team-building skills
Commitment to CMMB’s mission, core values and ethics standards
Comfortable within the context of a faith-based organizational setting
Master’s degree and or relevant supply chain management/logistics certifications a plus

CMMB is committed to fair and equitable compensation practices.

The pay range for this role is $55,000 - $83,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

EEO Statement

How to apply

Click here to apply.

Manager, Digital Fundraising Marketing

Location: New York/Hybrid

Click here to download job description.

Overview

You are an integral part of the CMMB team and will be responsible for leading strategy, research, creation, testing, execution, and analysis of all digital marketing activities, including considering brand alignment, industry trends and integration with other online and offline channels. This role is pivotal in planning, implementing, and measuring CMMB’s digital marketing activities, including email, website, and digital advertising. Key responsibilities in this role includes developing and implementing CMMB’s digital marketing calendar of campaigns, including email management, SEO, digital ads, and other engagement activities for all online audiences, including segmentation, and managing data in systems. You’re detailed in your approach, with a constant eye on quality, proofreading, analysis, and learning. The Digital Marketing Manager reports to the Director, Direct Response Marketing.

Responsibilities

Strategy & Execution

Develop, implement, and lead a multi-channel strategy for the highest impact on brand awareness and revenue growth. This strategy will grow digital engagement and fundraising through email, social media, website, SEM, and display channels. The individual will measure KPIs to prove success and test new channels to help achieve organization goals.
In collaboration with other departments, provide strategic direction to populate the digital marketing calendar with purposeful digital executions. Ensure a cohesive process that helps set priorities, defines project scope, manages creation of deliverables, adherence to approval processes and timelines, and measures performance.
In line with organizational priorities, develop annual strategic marketing plans and budgets to ensure sound fiscal management and achieve revenue targets, in close collaboration with the Director of Direct Marketing.
Build a donor base with long-term value through acquisition, renewal and a strong ail focus on significantly growing and stewarding the sustainer program.
Manage digital marketing vendor/s to help achieve organizational marketing goals.
In collaboration with the communications team, establish a strategy and achievable goals to increase engagement through SEO and SEM.

Market Research & Data Analysis

Monitor non-profit and for-profit sectors as well as provide ideas and methods for differentiation and innovation.
Analyze results in real-time to produce actionable insights, forecast future results and make budget adjustments. Report on key performance metrics, ROI and goals.
Ensure a culture of data quality by following and establishing quality assurance protocols, processes, and documentation for all digital marketing platforms. Stay abreast of software updates and best practices.
In collaboration with colleagues, perform various types of research, including surveys, interviews, testing, and competitive analysis.
Advance focused segmentation strategies across all digital channels for donor acquisition, retention, including the growth of the sustainer program and overall experience.

Email

Execute all email campaigns, leveraging advanced functions of the eCRM/email system (Luminate Online), to include automations, segmentation, dynamic content, personalization, and A/B testing. Establish a strategy, cadence, and goals to increase engagement with email subscribers, as well as the grow the volume of engaged email subscribers.
Contribute to the writing, editing, and design of compelling fundraising and cultivation emails with an eye on formatting, proofreading and brand compliance. Responsible for creating and tracking donation forms.
Create and execute emails for other programs as requested (Volunteer Program, Medical Donation Program, Planned Giving and others).

Digital Advertising

Oversee production from draft, proofing to final product of all digital ads across platforms like Google, Facebook/Instagram, and other platforms.
Test new channels to scale performance and find new audiences.
Guide vendors in executions that will help achieve digital goals through testing, optimization, creativity, data analysis and learning.

Note: These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.

Qualifications and Requirements

Education and Experience

Bachelors’ degree in marketing or a related field. Masters in a related field is preferred.
5+ years’ experience managing digital fundraising marketing campaigns and activities preferably in the non-profit sector.
Valid work authorization to work in the United States

Skills and Knowledge

Ability to think strategically and creatively with solid analytical and research skills.
Talent for creating compelling content
Advanced understanding of digital data and analytics, with strong experience using customer relationship management (CRM) systems – experience with Luminate Online is a big plus.
Excellent interpersonal, organizational and project management skills.
Demonstrated experience in advertising with Facebook, Google, Twitter, Bing, etc, as well as with Google Analytics, along with a good understanding of how to develop insights from testing and analyzing campaign results.
Some HTML/CSS knowledge and in using email marketing platforms.
Strong time management skills and the ability to effectively meet planned and sometimes unplanned deadlines.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite, Raisers Edge and Luminate a plus

Behavioral Competencies

Candor and Integrity
Demonstrate CMMB’s core values in action
- Collaboration: To work in partnership for locally sustainable solutions
- Love: To embrace and be compassionate towards all people
- Excellence: To deliver sustainable, quality, and impactful results
- Respect: To act always with integrity, and to value and honor the dignity of all
Must be comfortable working in a faith-based organization with a strong commitment to equity and inclusion.
Must be vaccinated against COVID-19

CMMB is committed to fair and equitable compensation practices.

The pay range for this role for candidates in New York is $70,000 - $95,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This range may be different in other locations.

EEO Statement

At CMMB, we embrace diversity and demonstrate compassion towards all people—it is one of our core values. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. CMMB is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. CMMB strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, creed or religion, color, national origin, disability, predisposing genetic characteristics, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship, status as a victim of domestic violence, or any other protected classification under applicable federal, state, or local laws. This statement applies to all terms and conditions of employment. CMMB is committed to fostering an inclusive and accessible experience for all job seekers-- If reasonable accommodation is needed, you may contact us at humanresources@cmmb.org.

How to apply

Click here to apply for Manager, Digital Marketing.

Consultancy: Business Process Documentation/Mapping

INITIAL SCOPE OF WORK:

1. BACKGROUND

CMMB (Catholic Medical Mission Board, Inc.) provides long-term medical and development aid to communities affected by poverty and unequal access to healthcare. Focusing on women’s and children’s health, we deliver sustainable health services in targeted communities in Africa, Latin America and the Caribbean. For over a century, we have worked to strengthen and support communities through healthcare programs and initiatives, the placement of volunteers, and the distribution of medicines and medical supplies.

CMMB’s 2022-26 strategy, “Refine, Align & Shine,” calls us to focus on strengthening and ensuring effective, highly efficient business units as an organizational foundation in order to more fully and efficiently realize impact in our mission.

2. OBJECTIVES AND APPROACH

CMMB seeks assistance in fully understanding and documenting key business processes from end-to-end, with the desired result of strengthening and streamlining system operations across the organization. Internal and external reviews have suggested the need for more effective and efficient processes for procurement, budget analysis, strategic financial planning, and overall system interoperability, that are consistent, visible, mitigates risk, and improves agility.

We see the selected consultant(s) playing a role in identifying key pain points and requirements within use cases for each core business process through a series of discovery interviews and assessment of current systems’ functionality, noting dependencies and opportunities for improvement.

We see this step as crucial for fully understanding the core business needs across several functional areas and will seek to strengthen and/or acquire new systems to accommodate the desired end results. The selected consultant(s) will work in close collaboration with a designated internal team to facilitate timely execution and project management.

3. GOALS AND DELIVERABLES

3.1. Consultant Capabilities

Knowledge of the nonprofit sector; experience working with nonprofit organizations with a multi-country presence, including countries in the Global South, would be especially beneficial
Knowledge of USG rules, regulations, procurement, and reporting requirements a plus
Knowledge of nonprofit business processes related to financial management (GAAP, etc.), fund accounting, procurement, budgeting, strategic financial planning and reporting, system integrations and infrastructure requirements
Good grasp of current systems, technologies, and resources in the ERP marketplace for nonprofits, including common benefits, pitfalls, costs, and best practices for onboarding new or redesigned features, and opportunities for automating workflows
Orientation to the user experience for each of these systems in the delivery of key results
Expertise in business process documentation and visualization
Good project management, systems thinking, problem solving skills
Ability to quickly build rapport with teams from different backgrounds
Availability in the coming months

3.2. Discovery Interviews
We anticipate the consultant(s) conducting discovery interviews with several key informants, with the support of a core working team. We anticipate interviews with:

Country office staff (e.g. Kenya, South Sudan) on various teams (e.g. finance, program)
US-based finance, IT and HR staff
US-based program staff (inclusive of MDP)
US-based fundraising staff
US-based budget managers
Other owners of key business processes

3.3. Documentation
We anticipate documentation of key current business processes, including sequencing, dependencies, pain points, gaps, redundancies, roles & accountabilities, minimum requirements, use cases and potential solutions for these areas (final list TBD):

Strategic financial management, including fund accounting, payroll, AR/AP, and financial consolidation and reconciliation
Human resource planning
Budgeting and planning, including budget vs. actual reporting across various offices, programs, and departments, and associated project management linked to budgets/expenses
Procurement
Grant management
Related/ancillary systems that contribute to the above business processes from end-to-end

For more information or to express interest, please email hrresumes@cmmb.org.

Haiti Volunteer Opportunities

General practitioners
Pediatricians
Nurse practitioners
Nurses (RN or BSN)
Lab/x-ray/ultrasound technicians
Ophthalmologists
Public health professionals
e-Health experts
WASH experts
Epidemiologists
Monitoring & evaluation professionals
Pharmacists
Hospital liaisons
Healthcare administrators
Finance/business professionals and/or accountants
Business development or innovation specialists
Marketing and communications specialists
Guest house manager/hospitality services managers
Communications specialists
Click here to apply

Kenya Volunteer Opportunities

Peru Volunteer Opportunities

South Sudan Volunteer Opportunities

Zambia Volunteer Opportunities

A message from our CEO

As President & CEO of CMMB, I would like to thank you for your interest in joining with us on our journey to bring healthier lives to women, children and their families worldwide. CMMB has embarked on our second century of service to the most marginalized. Our vision of a world in which every human life is valued, and health and human dignity are shared by all is at the core of who we are. We are always looking to join hands with experienced professionals who want to add their energy to our work, and are so pleased you are considering CMMB as your potential employer. These open positions are critical to our mission and vision. I welcome your interest in joining a diverse, talented, professional and motivated team.