Specialist, Volunteer Program
Location: New York, NY
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Overview
CMMB’s Volunteer Program addresses the critical needs of our local healthcare partners and Country Offices for professionals in areas that lack sufficient resources for quality preventive and curative health services, especially for women and children. Our Volunteer Program has placed thousands of practitioners around the world to help develop and implement community health interventions, work at local hospitals and health facilities, conduct clinical training for host country counterparts, and deliver essential medicines and supplies. CMMB’s Volunteer Program also facilitates year-round opportunities for students and professionals to serve in our New York City office where they contribute to vital operational and programmatic projects in support of our global programs.
The ultimate goal of CMMB’s Volunteer Program is to support our country teams and local healthcare partners by sending volunteers that are dedicated to strengthening local health systems and supporting a pattern of sustainable development. Our Volunteer Program Team is dedicated to volunteers and ensuring successful and collaborative volunteer experiences for all stakeholders. The Volunteer Program includes seven different programmatic areas and facilitates meaningful volunteer placements for over 600 volunteers a year, through the development of strategic alliances with our valued institutional partners and supporters.
As Specialist, you will work side by side with the Volunteer Program Coordinator and under the supervision of the Volunteer Program Manager on implementation of all volunteer program areas. You will work with existing partners (universities, volunteer organizations, corporations and Catholic health systems), identify new strategic partners to source volunteer talent based on identified demand, and help with the professionalization of the volunteer program’s partner relationships in line with the volunteer program strategy. You will have a critical role, engaging university and Catholic partners on through outreach, relationship building, communications and events. Duties will include sourcing volunteers, processing candidates, implementing on-boarding processes, and strengthening institutional partnership in the United States and abroad. You will also assist the Volunteer Program Manager in program development and help build the infrastructure, systems and processes for the scaling up of the volunteer program through strategic partnerships.
Responsibilities
- Oversee the end-to-end sourcing for international and domestic volunteer placements, including developing the sourcing strategy, planning, updating job descriptions, posting opportunities online and tracking sourcing channels performance.
- Lead the development of outreach and volunteer recruitment opportunities with assigned groups, in alignment with Volunteer Program sourcing strategy
- Manage and respond to volunteer related inquiries from potential partners and represent CMMB Volunteer program in career fairs and partner meetings
- Support partner and program specific sourcing for mission trips, university programs and related programs
- Participate in ongoing volunteer communication and engagement for partners and outreach, including the implementation of the volunteer partner strategy and alumni/ambassadors’ strategy
- Help to continuously improve volunteer sourcing and support services, in coordination with HR and compliance teams, and informed by industry best practices
- Coordinate with partner-related data collection, onboarding, relationship building and transition to new Constituent Relations Management (CRM) system
- Manage the relationship with Affiliate groups, research-based university partners and clinical mentors
- Contribute to fundraising campaigns and grant writing for the volunteer program
- Participate in sourcing of NYC-based Volunteer Program interns
- Other relevant duties as assigned
Required Knowledge, Skills, and Abilities
- 5 years of professional experience, preferably in the area of development and/or with an international nonprofit.
- Strong project management
- Previous experience in relationship management and/or recruitment
- Excellent interpersonal skills and strong ability for building and maintaining productive working relationships with diverse partners and stakeholders
- Good written and verbal communication skills and ability to represent the organization in external forums.
- Bachelor’s degree (public health, international development, political science, humanitarian affairs, nonprofit management, organizational development, project management, or related field).
- Self-starter, results-oriented and work well in a collaborative, fast-paced environment
- Must be authorized to work in the United States
- Driven by our values and mission and comfortable working for a faith-based organization.
Desired Knowledge, Skills, and Abilities
- Basic awareness of health program development and health systems strengthening
- Master’s degree