Systems Administrator
Location: New York, NY
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Overview
Under the leadership of the Director of Information Technology, the Systems Administrator maintains CMMB’s systems, and in parallel, seeks new ways to improve performance, security and overall user experience. Daily activities include server maintenance, proactively addressing user requests, maintaining backup jobs, and ad hoc project work.
Responsibilities
Server Administration
- Oversee global Informational Technology (IT) server infrastructure
- Maintain and administer Active Directory, DNS, and other network services within a secure environment
- Install and support server and networking devices to ensure best operation
- Manage Active Directory architecture and replication in a multi domain environment
- Manage user account setup, permissions and passwords
- Research and make recommendations on improved system administration
Security Administration
- Fully support, configure, maintain and upgrade networks, in house and remote infrastructure
- Ensure network security and connectivity
- Define system policies and procedures
- Apply the latest networking and system technologies, including cloud-based architecture
Application Support
- Maintain a virtualized environment utilizing VMware vCenter
- Plan for and applying application software patches
- Verify completion of scheduled daily backup jobs
- Manage Microsoft SQL databases
- Install and integrate new server hardware and applications
- Support and administer third-party applications
- Manage Debian & CentOS Linux servers
General Administration
- Perform daily system monitoring, verify the integrity and availability of all hardware, server, network resources and review system and application logs
- Diagnose and resolve software, network and hardware issues
- Load OS, Microsoft updates, virus protection, and other applicable software as needed
- Maintain machine integrity by periodically checking event logs, disk space, virus protection updates, and Microsoft updates.
- Assist in training new staff in network and workstations usage
- Monitor and validate software licensing compliance through electronic and physical audits
- Improve organizational and individual user compliance in line with stated policies and procedures
- Ensure accuracy in runbook documentation
- Establish and maintain contact with vendors for support and problem resolution
- Complete ticket requests thoroughly and in a timely manner
- Provide service Server Administration, Security Administration, Application Support and General System Administration needs to US and Country Office clients.
- Perform other relevant duties as assigned.
Required Skills, Knowledge, and Abilities
- Bachelor’s degree in Computer Science or other relevant technical field
- Expertise managing a Windows Server environment including Active Directory, DNS, Exchange, IIS, SQL Server, expertise with VMWare, Veeam Backup and Replication
- Minimum 3 years’ relevant experience to include Disaster Recovery, Data Storage and Network Security
- Knowledge of Windows Server, Active Directory, DHCP, LAN/WAN, Office 365, SQL Server
- Knowledge in networking – VPN, VLANS
- Ability to maintain effective working relationships with fellow employees
- Ability to communicate effectively; including implementation of Policies, Procedures and manuals
- Attention to details, ability to handle confidential information
- Experience delivering exceptional customer service in a fast-paced environment.
- Experience with Change Management procedures
- Experience in design, implementation and maintenance of complex networks
- Experience with VOIP phone systems
- 2 years hand-on experience on Cloud platforms – AWS, Azure or VMWare
- Experience with Linux Server Administration a plus
- Ability to lift 40 lb.
- Microsoft Certified Systems Engineer (MCSE) desired, but not required
Note: Applicants must be authorized to work in the U. S at the time of application.